LEGAL NOTICE: GENERAL TERMS AND CONDITIONS

Updated on Jun 17th 2025

1. Introduction

This Legal Notice sets out the terms and conditions for using and browsing the website www.ferendum.com (hereinafter “the Website”).

Access, browsing and use of the Website confers the status of user (hereinafter “the user”) and implies express and unreserved acceptance on the part of the user of all of the terms and conditions contained in this Legal Notice.

2. Ownership

Pursuant to Act 34/2002 of July 11, on Information Society and Electronic Commerce Services, the owner of the Website is Laudial S.L.U., which is duly registered with the Madrid Register of Companies under sheet M-707826, volume 39841, page 81 (hereinafter “FERENDUM.COM”), with web address www.ferendum.com, Tax Identification Number (NIF) B88510276 and registered business address at Paseo de la Castellana 95, planta 28, Edificio Torre Europa, CP 28046, Madrid (Spain).

Email address:

3. Website: use, purpose, and applicable legal regime

The Website is a support and interaction mechanism that offers users the chance to create Ferendums, websites through which users can take part in informal polls and votes set up by other users.

Optionally, users may purchase paid subscriptions that provide access to advanced features, such as creating ad-free Ferendums.

With regard to the Website, it is also subject to Spanish legislation, specifically the Law 34/2002 of July 11, on Information Society Services and Electronic Commerce. Furthermore, the processing of personal data, it is subject to Spanish and European data protection regulations, including the General Data Protection Regulation (GDPR). For more information, you can consult our privacy and cookie policy.

4. Acceptance of the terms and conditions of use

Access to all of the functionalities available on this Website implies acceptance of all of these terms and conditions, as well as any others that may be established, amended and/or extended according to the present or future requirements of the Service. FERENDUM.COM is entitled to modify at any time the content of the terms and conditions, and of the services and functionalities available on the Website. The publication of the changes and modifications of this Website shall be deemed sufficient, and the user will be given the opportunity to accept or reject such changes. Rejection may prevent use of the Website and of any or all of the functionalities available thereon.

5. Terms and conditions of access and use

The user shall use the Website and the content, products and services available thereon in an appropriate and lawful manner, in accordance with applicable legislation, these terms and conditions, generally accepted moral standards and good practice, and public order, at all times.

On Ferendum, users can create surveys or polls that include questions whose answers may involve the collection of personal data from other individuals, such as their name. In such cases, the user who created the Ferendum will be considered the data controller for the processing of those personal data and must comply with all legal obligations established by the applicable data protection regulations, including the General Data Protection Regulation (GDPR). In this regard, FERENDUM.COM acts solely as the provider of the technical platform and serves as the data processor, but not as the data controller.

The user shall be responsible for the content he or she creates.

Furthermore, the user of the Website shall:

  • Not post the following content on the Website:
    • Content that is illegal in the user’s country, any European Union country or in the United States of America.
    • Electoral polls if they are illegal in the user’s country or in the territory referred to in the poll.
    • Adult content.
    • Content that violates intellectual property rights.
    • Links to illegal download sites.
    • Content against another individual, group or organization.
    • Content that could be considered harassment, bullying or mobbing.
    • Violent content.
    • Content related to drugs or weapons.
    • Content related to cyberattacks, including hacking and cracking.
  • Not tamper or attempt to tamper with the results shown on the Website.
  • Not impersonate third persons or otherwise act in any way that might mislead or cause confusion as to the true identity of the user.
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  • Ensure that all of the information disclosed via the Website is authentic, true, up-to-date, and accurate. Otherwise, the user shall be solely responsible.
  • Use the Website in a lawful and legitimate manner; refrain from any unauthorized, fraudulent, unlawful, or illegitimate use of the Website and/or of the content and information available on it; and refrain from violating this Legal Notice and applicable legislation and from infringing the rights and legitimate interests of FERENDUM.COM or any third parties that may be affected as a result of such acts.
  • Not cause damage to the Website’s hardware or software systems, its providers or third parties; attempt to circumvent its security or authentication measures; act in any way that might place a disproportionate or unnecessary strain on the infrastructure or the communications environment related to the Website and the Service, or attack it in any way. FERENDUM.COM may adopt any preventive or corrective measures necessary to protect its interests and those of other users to keep the Website, the Service, and their specific functionalities operating properly.
  • Not introduce or disseminate on the network computer viruses or any other hardware or software systems that may cause damage, including viruses, malicious code or other harmful programs or files.
  • Not attempt to access, use, and/or tamper with data belonging to or under the responsibility of FERENDUM.COM, or those of third-party providers or other users;
  • In particular, as a merely indicative and non-exhaustive list, the user shall refrain from transmitting, disseminating, or making available to third parties information, data, content, or messages that may violate the rights of FERENDUM.COM or of third parties.

6. Paid Plans (Subscriptions)

Ferendum offers paid subscription plans that allow users to create surveys and polls without advertisements. These plans are completely optional.

The payment and subscription management process is carried out through the external platform FastSpring, which acts as an authorized reseller and payment service provider.

Ferendum does not store or have access to banking data or credit card numbers. All payment information is securely processed by FastSpring.

The prices shown on the platform include applicable taxes according to the user’s country legislation. FastSpring, as the official reseller, will issue the invoices and apply the corresponding tax regulations.

6.1. Refund Policy

Subscriptions purchased through FERENDUM.COM are managed via the FastSpring platform. In general, payments already made are non-refundable, except in cases of technical errors attributable to FERENDUM.COM or FastSpring. However, if the user believes there is a justified reason to request a refund, they may contact customer support through the contact form. Requests will be evaluated on a case-by-case basis.

7. Intellectual and industrial property

The user acknowledges and accepts that all intellectual and industrial property rights over the content, including, but not limited to, text, brands, logos, trade names, images, graphics, designs, databases, software, and videos, are the sole property of FERENDUM.COM or third parties specifically authorized by FERENDUM.COM to that end.

Access to or browsing of the Website does not under circumstances imply a total or partial waiver, transfer, licensing, or assignment of those rights, unless expressly stated otherwise in writing.

All intellectual and industrial property rights over the content and/or services of the Website are reserved and, in particular, modifying, copying, producing, publicly communicating, transforming, or distributing the content thereof, by any means or in any form, in whole or part, for public or commercial purposes, is prohibited, without the prior, express, and written permission of the respective owners.

Users who violate these restrictions and prohibitions acknowledge that they shall bear sole responsibility, and shall indemnify FERENDUM.COM or any other third party that may have been affected as a result of the users’ actions.

7.1 Ferendum Trade Name

"Ferendum" is a trade name owned by Laudial S.L.U. duly registered in the Spanish Patent and Trademark Office. In accordance with Law 17/2001, of December 7, on Trademarks the owner has the exclusive right to use it in all economic traffic. Any misuse of the trade name "Ferendum" will be prosecuted.

8. Use of user content

User Content refers to the content posted on the Website by the user. It includes, but is not limited to, questions, descriptions, and response options entered by users who create a Ferendum, and comments and answers entered by users who participate in a Ferendum. It also includes the results of informal votes or polls carried out by users.

All users have the right to freely disseminate User Content from public Ferendums. This includes the freedom to disseminate the results of a Ferendum.

Written permission from the content author is required to disseminate the content or results of private Ferendums.

Third parties should never be led to believe that the author of such content is Ferendum. For example, expressions such as “According to the poll carried out by author on Ferendum.com” should be used instead of “According to the poll carried out by Ferendum.com”.

9. Exclusion of warranties and liability

FERENDUM.COM does not guarantee the availability and continuity of operation of the Website. Furthermore, FERENDUM.COM shall under no circumstances be held liable for any harm caused by:

  • The Website’s unsuitability for the specific needs of users;
  • The tampering of results by third parties;
  • Interruption of the Website’s operation or computer faults, malfunctions, disconnections, delays or crashes caused by defects or overload of the systems or mechanisms used to run it; and
  • Other damage that may be caused by third persons through intrusions outside of FERENDUM.COM’s control.

The absence of viruses or other elements posted on the Website by third parties outside of FERENDUM.COM’s control that may alter the users’ hardware or software or the documents, files, and folders stored on their systems is not guaranteed.

FERENDUM.COM will take a range of measures to protect the Website and content against third-party cyberattacks. However, it does not guarantee that unauthorized third parties cannot access the type of use of the Website by the user or the conditions, characteristics, and circumstances under which the Website was used. Therefore, it shall not under any circumstances be held responsible for any harm that may arise from such unauthorized access.

FERENDUM.COM reserves the right to suspend, without prior notice, access to users who, in its view, have failed to abide by the Website’s rules of use, and to take the appropriate legal measures, without conferring any rights to compensation on the users concerned.

FERENDUM.COM reserves the right to delete or edit without prior notice content generated by users who, its view, have failed to abide by the Website’s rules of use.

FERENDUM.COM shall not under any circumstances be held responsible for the use of the Website by users and/or third parties, or for any harm that may arise therefrom.

FERENDUM.COM denies all responsibility for harm of any kind that may be due to the use of the services and content by users, or that may be due to the lack of information, the inaccuracy or the lack of veracity of information that they provide through the Website and the Service, including, but limited to, harm of any kind that may be due to the impersonation of a third party by a user in any type of communication made or action performed through the Website.

10. Applicable law and jurisdiction

Any dispute related to this Legal Notice shall be subject to Spanish jurisdiction. The parties expressly agree to submit to the jurisdiction of the courts and tribunals of the City of Madrid, and users expressly waive any other potentially applicable jurisdiction.

11. Legal notice modifications

FERENDUM.COM reserves the right to modify this Legal Notice in line with future legislative, doctrinal or jurisprudential developments that may be applicable, or for technical, operational, commercial, corporate, or business reasons, giving reasonable prior notice to users of the changes made wherever possible. In any case, it is advisable to read this Legal Notice carefully when accessing the Website.

For any questions related to this Legal Notice, users can contact FERENDUM.COM via the following email address: